Leading Clients, Leading People

TPC Leadership and PSFI have joined forces to bring you this programme which has been designed specifically for lawyers to help you develop your own leadership style, enabling you to lead both clients and people effectively.

Leading Clients, Leading People centres around relational leadership utilising a coaching methodology. Adopting a different style of leadership will enable you to engage, inspire and motivate your people and your clients, strengthening both relationships and performance.

This highly practical programme is being co-delivered by Founder TPC Leadership, Charles Brook and Joanna Corr Partner at PSFI, leading consultancy for professional services firms.

If you’d like to hear Charles and Joanna talking more in depth about the programme click here to watch. 

The Leading Clients, Leading People programme comprises six virtual three-hour taught modules running from September to January. Timings will be 10.00 – 13.00 for each session.

Module 1: Sustaining High Performance – Monday 26th September 2022

  • Why and what is coaching?
  • Deconstructing coaching as a style
  • Understanding how to sustain your own and others’ high performance using the Diamond Model

Module 2: Building Capability – Tuesday 1st November

  • The Inner Game
  • Essential coaching skills: questioning & listening
  • Developing self-awareness of personal strengths & areas of growth

Module 3: Gaining Commitment – Wednesday 9th November

  • Formal & informal contracting
  • Blind coaching
  • Structuring a coaching conversation using the GROW model

Module 4: Raising Performance – Tuesday 29th November

  • Examining the causes of under performance
  • The role of confidence, capability, capacity, clarity and communication
  • Managing difficult conversations

Module 5: Transforming Client Conversations – Roles in client relationships – Wednesday 14th December

  • Building trusted relationships
  • Coaching your client

Module 6: Driving Engagement – Wednesday 11th January 2023

  • The importance of engagement to productivity, motivation and retention
  • Understanding yourself and your motivation profile
  • Sharpening the saw – learning how to coach in depth – exploring feelings, behaviours, assumptions, mindsets and beliefs

At the end of each module you will be set a practical task to embed your learning prior to the next session. Additional reading resources will also be available before and after each module through MyQuest.

Each cohort is limited to 16 people to enable effective discussion and collaboration. You’ll gain a new network of peers and be able to share best practice across different law firms.

For more information, please contact us.


Sep 26 2022 - Jan 11 2023


£1,500 + VAT


Joanna Corr

Lead Facilitator

Joanna Corr

Other Facilitators

Charles Brook
Charles Brook